What should I do when I cannot view weblectures in Internet Explorer?

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When using Internet Explorer 11 to browse Brightspace, you might run into an error when you are trying to view a weblecture (see below). This is because the browser does not allow third party cookies to be stored. When using weblectures and other applications through an LTI link, your web browser needs to allow these cookies. There are three ways to resolve this issue:

  1. Use a different browser (such as Google Chrome or Microsoft Edge).
  2. Change your Internet Explorer settings.

Change your Internet Explorer settings

  • Open the browser.
  • Click the settings icon in the upper right corner.
  • Click Internet Options. A new window will appear.
  • Click Privacy.
  • Click Advanced.


  • Place a checkmark before Always allow cookies per session.
  • Click OK.
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